NEEDS ANALYSIS ON ENGLISH MACRO-SKILLS FOR THE TOURISM STUDENTS OF HIGHER EDUCATION

Abstract

English as international language becomes the bridge between the guests and the host in
tourism activities. As the consequence, Indonesia as the country that popular with its tourism potential
should prepare its human resource to support the tourism activity for its betterment. One of them is
preparing them with English Macro-skill. English macro-skills consist of 4 skills: Reading, Listening,
Writing, and Speaking. This research is aiming at analyzing the needs of English Macro-skills for the
Tourism Students of Higher Education. Empirical data in this research were collected through
questionnaire. The questionnaire was spread trough 100 tourism students of Ambarrukmo Tourism
Institute Yogyakarta whose experience in doing internship period. The result found that one skill is
above important than the others, some found that all of them are important, or they should be taught
integrated. As the findings show, based on the students’ internship experience and the students’
perspective, those 4 English macro-skills are important but they have different frequency of use in the
work place. Reading is the most frequently use since they often deal with short functional text, such as
announcements and notice. Then it was followed by listening, writing, and speaking.